Information We Collect
We collect the information needed to provide purchases, licensing, and support. This may include your name, email address, purchase details, and licensing records.
How We Use Information
- Process purchases and deliver plugin licenses.
- Provide customer support and account assistance.
- Prevent fraud, abuse, and unauthorized license use.
- Send transactional emails related to your order.
Payments
Payments are processed by Stripe. We do not store full credit card numbers on our servers.
Data Sharing
We do not sell your personal data. We only share data with service providers required to operate our business, such as payment and email infrastructure.
Data Retention
We retain purchase and license records as needed to provide support, maintain compliance, and protect against fraud.
Your Rights
You can request access, correction, or deletion of your personal information by contacting hello@surgenceaudio.com.